Terms & Conditions

Please read these Terms & Conditions carefully before booking a service with CLEAN CCS. By using our website or arranging a cleaning appointment, you agree to be bound by the terms set out below. They are designed to make sure everything is clear, fair, and professional between us and our customers.

Why do we use it?

These Terms & Conditions exist to ensure that both you (the customer) and CLEAN CCS (the service provider) are clear on how our services are delivered. They set out the standards you can expect from us, the responsibilities you agree to when booking, and the policies we follow for payment, cancellations, and liability. This helps protect both parties and ensures a smooth, professional service every time.

Where does it come from?

Our Terms & Conditions are based on recognised UK consumer law and industry best practice. They are informed by:

• The Consumer Rights Act 2015 ensures fair treatment of customers.
• Health & Safety regulations relevant to cleaning, property care, and working at height.
• Professional service agreements are common in the cleaning and facilities industry.

By booking a service with CLEAN CCS, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms are governed by the laws of England and Wales, and any disputes will be handled by the UK courts.